Privacy policy
CarTruck Nation customer app and website · Updated October 10, 2026
Browse without an account
The customer app displays approved public vehicle inventory. You do not need a customer account to browse, save favorites, compare vehicles or view photos. Employee inventory, costs and internal notes are handled in a separate private dealer app.
Preferences on your device
The mobile customer app stores saved vehicle IDs and your language preference on your device. These preferences are not sent to CTN as a customer profile. You can remove them through Privacy & settings or by uninstalling the native app. The web app uses browser storage for its language preference.
When you contact CTN
If you submit the website inquiry form, CTN receives your name, email, phone number, vehicle interest and message to respond and follow up. The request is saved in our dealer system and may be delivered to the dealer by email through our email provider. Do not include Social Security numbers, bank credentials or other sensitive financial information in an inquiry.
Technical requests and service providers
Loading inventory and images sends requests to CTN hosting services. IP addresses and ordinary connection information may be processed in request logs for service operation, security and abuse prevention. Website inquiries also use IP-derived rate-limit information. Hosting and email providers process information to deliver these services. This customer-app version includes no advertising or analytics SDKs and does not request access to your contacts, microphone, camera or precise location.
Sharing, calls and third-party links
Sharing a vehicle opens your device share sheet when you choose Share. Calling, email, WhatsApp and website links open only when you select them. The service you choose receives the information you send and applies its own privacy policy. Website pages opened from the app may process information as described here.
Translation
English and Spanish interface text is bundled with the app. Where supported, additional interface languages use on-device browser translation of fixed interface labels. CTN does not send your favorites, costs, internal notes or uploaded content to a translation service through this feature. Browser-level translation you activate separately is managed by that browser.
Questions, access and deletion requests
Contact shopcartrucknation@gmail.com or call Miami (305) 703-4444 / Orlando (407) 777-4450 for privacy questions or to request access, correction or deletion of inquiry information you provided. Inquiry records are used to handle and follow up on requests. Some records may need to be retained for business or applicable legal obligations. Local app preferences can be cleared directly in the app.